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Expert Financial Services IT Support
At Obsidian Networks, we fully understand the complex and challenging nature of the financial services industry. Investing in our 24/7 IT support and cybersecurity solutions is the best way to make your operations as efficient as possible.
Give yourself one less thing to worry about with our exceptional IT support.
Why Do Financial Services Require Trusted IT Support?
Financial services operate in one of the most regulated, data-sensitive, and technology-dependent industries in the world. Because of this, trusted IT support isn’t just helpful; it’s essential. Here’s why:
High-Risk Environment & Strict Regulations
Financial institutions must comply with rigorous regulatory frameworks, as failure to do so can result in costly fines, legal issues, and reputational damage.
Professional IT support ensures:
- Proper data handling and storage practices
- Secure payment systems
- Compliance reporting and audit readiness
- Regular updates to meet evolving regulatory standards
Sensitive Data Management Requires Cyber Security
The financial services industry is one of the most targeted for cybersecurity attacks. IT support for financial services can help protect you against:
- Phishing and social engineering
- Ransomware
- Account takeovers
- Internal threats
- Data breaches
Fraud Prevention & Risk Management
Fraud prevention is crucial in financial services to safeguard customer finances and data, maintain operational integrity, and ensure compliance with regulatory requirements. Financial services IT support ensures:
- Proper system configuration
- Real-time monitoring
- Automated alerts
- Integration with third-party fraud-prevention tools
Ensuring 24/7 System Availability
Financial services must always be accessible because downtime can cause financial losses, customer dissatisfaction and reputational damage. Reliable IT support ensures:
- High-availability systems
- Redundancy and failover solutions
- Proactive monitoring
- Rapid response to outages
Why Do Financial Services Trust Obsidian Networks?
At Obsidian Networks, we’ve been providing reliable IT and cybersecurity services since 2004. We work with a wide range of sectors and have provided high-quality IT support to a range of financial service providers. You can rely on our experienced and qualified team for all your IT and cybersecurity needs.
Read what our customers have to say about our services.
How Our Fully Managed IT Services Can Help Financial Service Providers
Whether you’re a small financial services firm or an LLP with multiple partners, you can rely on our fully managed IT solutions to stay competitive and protect your business’s reputation. Obsidian Networks’ IT support for financial services includes:
- Proactive 24/7 IT support that fits your budget
- Robust data security and cyber security monitoring
- Reliable IT systems tailored to the financial sector
Our fully managed IT support service is the best way to ensure your firm’s data security and compliance with Financial Conduct Authority (FCA) regulations. We are experienced in working with a range of financial service providers, including hedge funds, wealth management and financial advisers. You can rely on our expert team to provide you with expert IT support that allows you to operate without disruptions.
Fully Managed Service
In addition to our proactive 24/7 IT support, you’ll also receive a fully managed IT solution that can be fully tailored to your firm’s requirements. You can rely on our experts to streamline your IT systems.
Find Out More Details About Our Fully Managed IT Service
IT Helpdesk
We understand that in the finance industry, productivity is key. At Obsidian Networks, we operate a phone-centric approach so you can always call our team if you have an issue, and we will endeavour to fix it as soon as we can.
Learn More About Our IT HelpDesk Service
Cyber Security Services
As well as IT support, we offer a range of cyber security services to keep your financial service company safe from a range of threats and attacks. Dealing with sensitive financial data means security needs to be your top priority, and we can provide you with an all-in-one package that combines tailored IT support and cyber security to fully meet the needs of your business.
Cyber Essentials for Financial Services
Your financial organisation can build a strong reputation for its dedication to cyber security best practices by obtaining the Cyber Essentials certification offered by the IASME. The certification itself offers a clear, government-backed framework for protecting against common financial cyber threats and data breaches. It demonstrates a proactive commitment to safeguarding sensitive customer data and meeting regulatory expectations, as well as reducing the risk of phishing, malware, and unauthorised access by ensuring essential controls.
All of our Cyber Essential assessors are IASME-certified. Obsidian Networks has a proven track record in supporting businesses from the financial sector in obtaining their certification.
Learn More About Cyber Essentials
Cloud Services for Financial Services
Cloud services also offer financial organisations an array of benefits that can help them to scale from any size. Enabling remote working and task automation can help financial services to operate efficiently from a variety of locations, without restrictions.
Here at Obsidian Networks, our professional cloud service is reliable, secure and flexible, which allows you to scale as your business grows. Everything you need to keep your customers’ financial data secure and improve the efficiency of your business communication, even when remote.
Why Choose Obsidian Networks?
At Obsidian Networks, we’ve been providing reliable IT and cyber security services since 2004. We work with a wide range of sectors and have provided high-quality IT support to a range of financial service providers. You can rely on our experienced and qualified team for all your IT and cyber security needs.
If you are interested in our services, feel free to get in touch with our friendly team or fill out the contact form below.
Let's Get Started!
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.
IT Support for Financial Services FAQs
Why Do Financial Institutions Need Specialised IT Support Rather than Standard IT Services?
Financial firms manage highly sensitive data under strict regulatory requirements. Specialised IT support for financial services ensures:
- Compliance
- Stronger cybersecurity
- Continuous monitoring
- Strong brand reputation
To learn more about the cybersecurity services we offer, click here.
What Cybersecurity Protections are Typically Included in IT Support for Financial Firms?
Typical cybersecurity protections for financial organisations include firewall and network security, email security scanning, data restoration and backups, penetration testing and encryption. All of these protections help financial services reduce their risk of cyber attacks and breaching important customer data.
What IT Challenges are Most Common in the Financial Services Industry?
Common challenges that financial services experience include cyber threats, compliance requirements, data privacy concerns, growing IT complexity, and the need for secure remote access. Managed IT services help financial firms overcome these obstacles efficiently.
How Do I Choose the Best IT Support Provider for My Financial Business?
When choosing an IT support provider for your financial business, it is important to look for a provider with a proven track record with financial services so that they understand your specific requirements. Ensuring they have strong cybersecurity credentials, 24/7 support and cloud capabilities is also important.