24/7 IT Support
With more of a focus on remote and flexible working, technical issues are no longer restricted to a standard 9 to 5. For businesses operating outside of typical business hours, you need IT support that you can rely on at any time of the day or night.
At Obsidian Networks, our team of experienced and qualified IT engineers offer round-the-clock support to ensure any technical problems are resolved as quickly as possible, regardless of the time.
About Our 27/7 IT Support Service
We operate a phone-centric approach to IT support. Working with us ensures that you can always speak to one of our friendly engineers, day or night. Our team always aims to resolve issues while on the phone with you, but if it’s a more complex issue, we’ll provide you with a timescale and regular updates until it’s fully resolved.
From regular hardware maintenance to network infrastructure support, the Obsidian Networks team is on hand 24 hours a day, 7 days a week to keep your business up and running. Our 24/7 IT support allows you to focus on growing your business and supporting your employees, while we worry about the technical stuff behind the scenes. You can rest easy knowing that our expert is safeguarding your computer systems and tackling any issues as they arise.
Our 24/7 IT support service includes:
- Unlimited IT onsite and remote support
- 24/7 helpdesk support
- Microsoft Windows, MacOS, Servers (Microsoft and Linux), Virtual Servers, NAS and SAN’s
- Network infrastructure support
- IT system management and monitoring
- Proactive maintenance of all IT infrastructure
- Hardware purchasing and leasing options
- Technical support for all technology with a third-party provider
- Cyber security measures
Why Choose Us?
At Obsidian Networks, we’ve been providing reliable 24/7 IT support services since 2004. We work with a wide range of sectors, including schools, insurance companies, accountants, construction companies and charitable organisations.
Relying on Obsidian Networks for your 24/7 IT support means you’re guaranteed:
- Reliable, friendly, and fast IT Support 24/7
- Minimal downtime
- Systems that do what you need, when you need
Get in touch with a member of our helpful team today to learn more about our fully managed 24/7 IT support. Alternatively, fill out the form below, and we will be in touch as soon as possible.
Let's Get Started!
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.