IT System Management and Monitoring
IT monitoring is a vital part of any managed IT support package. It ensures your infrastructure, systems and networks are performing as they should be. Monitoring helps to detect and resolve IT problems quickly, reducing the disruption to your business.
At Obsidian Networks, we proactively monitor all your IT systems and software to make sure they are healthy and up-to-date. We also monitor the performance of your IT infrastructure and hardware, including servers. The insights gained are used to identify potential issues and areas for improvement. Our 24/7 IT monitoring service is the best way to keep your business running smoothly.
About Our IT Monitoring Service
IT monitoring is included as a standard in our fully managed IT support service. Monitoring is essential to ensure your systems continue to operate smoothly and fix any issues before they start to cause problems for your organisation.
Our IT monitoring service includes:
- 24/7 server and system monitoring – Our proactive service includes 24/7 monitoring of servers and systems to evaluate their performance and quickly diagnose any issues.
- System error monitoring and auto-resolution – We monitor for any system errors and aim to resolve issues as quickly and set up auto-resolution where possible.
- Network monitoring – This involves our team monitoring your network to analyse and fix issues caused by inefficient network components or security breaches.
- IT infrastructure monitoring – We collect and review metrics concerning hardware and low-level software to provide a benchmark for ideal infrastructure operations, helping to detect outages quickly and reduce downtime.
- Windows patch and security updates – This ensures your software is up-to-date, helping to keep your organisation safe from malicious attacks.
- 3rd party software installs, updates and patches – Our team ensures that all 3rd party software and applications are up-to-date to address bugs,
Why Choose Us?
At Obsidian Networks, we’ve been providing reliable IT Support services since 2004. We work with a wide range of sectors, including schools, insurance companies and charitable organisations.
Working with Obsidian Networks means you’re guaranteed:
- Reliable, friendly, and fast IT Support
- Minimal downtime
- Systems that do what you need, when you need
Get in touch with a member of our helpful team today to learn more about our IT monitoring services or find out more about working with us. Alternatively, fill out the form below and we will be in touch as soon as possible.
Let's Get Started!
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.
Strategy Meeting
At this strategy meeting, we will gain an understanding of your IT systems and show you how these could lead you to a Ransomware breach which may result in significant downtime and data loss.
IT System Proposal
We will send you an IT Support and Cybersecurity proposal detailing how we can protect you and your business.
Let’s get started!
Once you are happy to sign up with us, one of our dedicated account managers will walk you through our digital on-boarding process.